Customer Service: It’s More than Just Hello

March 7, 2019
Calendar
When:
April 17, 2019 @ 12:15 pm – 1:00 pm
2019-04-17T12:15:00-04:00
2019-04-17T13:00:00-04:00
Contact:
Ed Cardell, Warm Thoughts Communication
Event website
How well are we connecting with our customers? Do we work on every layer of communication with them? Do we recognize that our universe is rapidly changing and that 50% of our clients don’t even want to talk to us? Are we embracing texting and email? How is the message different? How is it the same? Most importantly – what works?  Ed Cardell, Warm Thoughts Communications will be the presenter for this timely program.  

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