Webinar Wednesdays

 

Late 2018, Women in Energy began hosting Webinar Wednesdays.   Each webinar begins at 12:15 pm and lasts for 30-45 minutes.  So grab your lunch, join fellow members and tune into one of our webinars.  All our webinars are presented by our Corporate and Individual members and other industry experts.

Our 2019-2020 schedule kicks off October 2nd. Last Spring we designed a survey so that we could get an idea of what our members enjoyed and benefited from. Based on their input, we added some new topics and continue looking at issues that might be of interest to our group. One of the suggestions that is being implemented will be our new YouTube Channel. We will be taping all webinars this year and storing them on our channel. This will be housed in the Member Section of our website.  To access this section, click on the Member Area.  You will be brought to a request for your username and password.  Your username is the e-mail you used to set-up your membership.

Keep checking back because our schedule is routinely updated.

Apr
8
Wed
New to Remote Work? Communication is Key!
Apr 8 @ 12:15 pm – 1:00 pm

About the webinar:

For many of you out there, it is happening overnight.  With no time to plan or prepare, it means you have even less time to think about how to be successful working from home. This can create even more fear and anxiety around being effective and productive.

Working with clients who have transitioned to remote work, and those who are experienced remote workers looking to enhance their exposure have shared the same core fundamental with me.  Communication is key.  A broad topic, communication, so we will break it down into those areas which will provide you the most impact while you are transitioning to a new normal of working from home. Spoiler alert, these are great practices to embrace, regardless of your work environment!

Join this webinar and learn tips and tricks to be an effective communicator including:

  • Getting the response you want
  • Identifying what channels work best
  • Avoiding miscommunications and misinterpretations
  • Learning how to not make it about you

Communication is a critical part of our day-to-day with our employees, teammates and our managers/leaders.  Build your skills to be an effective communicator so that you can spend more time getting the job done.

About the presenter:

Amy is passionate about helping individuals, teams and organizations realize their growth potential. She has more than twenty years experience designing marketing and sales strategies, facilitating leadership, marketing, and sales training, and coaching in the areas of self-awareness, communication skills enhancement and overall soft-skills for professional development.

To Register for this webinar.  Click on the Blue Button below.

 

Apr
15
Wed
Customer Experiences Don’t Stop, and Neither Should You
Apr 15 @ 12:15 pm – 1:00 pm

About the Webinar:

As the world navigates the chaos created by COVID-19, your call handling team is quickly becoming your most powerful asset to keeping your crews busy! This webinar will engage your call center agents to WOW More Customers amidst the uncertainty circulating among homeowners.  You are ESSENTIAL to the health, comfort, and safety of your customers. Come and learn how to proactively reassure your customers, customize and clearly deliver your build value statement, offer relevant additional services, and make outbound “Happy” calls to create new revenue streams–all while having a positively contagious attitude.

About the Presenter:

Erica Leonor is a highly influential Customer Experience Coach and Sales Trainer at Power Selling Pros. She actually considers herself a Master Jedi Trainer because one of her many talents is using “the force” to influence others to create WOW experiences for their customers.  She has an extensive background in coaching and training that ranges from customer service to leadership, substance abuse treatment, and cultural awareness. She currently serves on the Board of Directors for Women in HVACR and thoroughly enjoys bringing opportunities to and creating awareness for women across the industry. She has a YouTube channel with her husband called “The Leonor Life” where they share their multicultural adventures with the world.

Erica too will be one of our presenters at our Annual Conference to be held August 2 & 3, 2020.

To register for this webinar, click on the blue button below.