About This Presentation:
This webinar will provide you with an overview of the difference between convenience fees and surcharges. The presentation will provide information about how to implement them and then pros and cons on customer service and brand representation.
About the Presenters:
Andrea Lewin is a Product Manager at Qualpay. Loriann Ouimet, General Counsel at Qualpay, also reviewed the content. Both of these ladies are passionate about payments and adhering to card brand rules through product development and transparency.
